Our promises and vision

A recent public engagement programme called the Patient Revolution led to the development of a new vision and five promises to the people of Croydon.

At Croydon Health Services we promise that we are always here for you.

We promise everyone in Croydon, whether you are in hospital, in the community or at home, that we will do our best to ensure:

• You feel cared for by helpful and welcoming staff, who respect you as an individual
• You feel in safe hands with highly professional staff who work well together in clean clinics and hospitals 
• You feel confident in your treatment from skilled teams of compassionate clinicians who listen to you and keep you informed
• You feel we value your time with convenient appointments, minimal waiting and care closer to home
• You feel it’s getting better all the time as we continue to improve our services

These promises, developed with our patients, carers and staff help us deliver the pledges in the NHS Constitution and our own corporate objectives.

Our Vision

The Trust's vision is to be a provider of high quality, safe and compassionate care for local people.